Understand the applicable healthcare fees and consumer contributions before accessing services across Bayside Health Regional
Consumer fees and charges
Fees apply for certain services, programs, consumables and support activities, including primary health and community care services, services provided to Medicare-ineligible persons and other specific circumstances outlined in the Fee Schedule.
To learn if a fee or charge applies to the service you wish to access, view the Bayside Health Regional Fee Schedule, effective 1 October 2026.
For fees applicable before 1 October 2026, please contact the Finance team at your local hospital, who will be able to provide information relevant to your circumstances.
The fee schedule is designed to support the financial sustainability of the health service whilst creating fairness and consistency in the way new and existing consumers contribute to the cost of their care.
Revenue from consumer contributions is used to support ongoing service delivery and where appropriate, expand services. Fees outlined in this Schedule may be subject to change.
Primary & Community healthcare services
Fees apply to these healthcare services:
- Social Support Group
- Allied Health services
- Counselling
- District Nursing and Personal Care
- Community Nursing Consultant
- Group programs
- Volunteer Transport
- Meals on Wheels
View the Bayside Health Regional Fee Schedule
What if I have a question?
If you have any questions or need assistance for Korumburra Hospital and Leongatha Memorial Hospital, please contact Finance Manager:
Phone: (03) 5667 5543
When: Monday to Friday, 8:30am to 5:00pm, excluding public holidays.
If you have any questions or need assistance for Wonthaggi Hospital and Phillip Island Community Hospital, please contact the Patient Liaison Officer:
Phone: (03) 5671 3108
When: Monday to Friday, 8:30am to 4:30pm, excluding public holidays.
Regional patients without a Medicare card
If you do not have a Medicare card or are an overseas visitor from a country Australia does NOT have a Reciprocal Health Care Agreement with, you will be treated as a Medicare Ineligible Patient and will need to pay for hospital services.
Leongatha Memorial Hospital, Korumburra Hospital, Koo Wee Rup Hospital, Wonthaggi Hospital and Phillip Island Community Hospital are public health care facilities. All patients who want to use our services must have a Medicare card to be eligible for free medical care.
You are not eligible for free treatment under Medicare if:
- You are a visitor to Australia and you do not hold a valid Medicare card (called Medicare Ineligible Patients), or
- You are not a patient from a country with reciprocal rights (dependant on visa type/status), or you are not an asylum seeker and refugee.
If you are not eligible for free treatment under Medicare, either as a planned (elective) or emergency patient, you will be responsible for the payment of all expenses associated with treatment, including medical, diagnostic, hospital stay, prosthetic, pharmaceutical and ambulance fees.
It is your responsibility to ensure you have adequate and appropriate health or travel insurance cover or adequate money to cover the cost of your healthcare, including but not limited to:
- Accommodation
- Doctor's fees
- Prostheses
- Pharmacy
- Diagnostics including radiology and pathology
- Outpatient attendances
- Other related services
- Information that you will need to provide
If you need to access services at Bayside Health, you will be asked to provide the following on presentation to the hospital:
- Guarantee of payment from insurer or upfront payment
- Your passport and visa status details (documentation and date of entry validation)
- Overseas residential address and contact details
- Contact information during your stay in Australia
- Mobile phone number and email address
- Relevant health insurance policy details
Reciprocal rights
The Australia Government has Reciprocal Healthcare Agreements with the governments of the United Kingdom, New Zealand, Republic of Ireland, Sweden, The Netherlands, Finland, Belgium, Norway, Slovenia, Malta and Italy.
These agreements may entitle you to limited subsidised health services for essential medical treatments whilst visiting Australia.
If you are an asylum seeker or refugee
Asylum seekers and refugees are provided with free medical care (including emergency and elective care) pathology, diagnostic and pharmaceutical services in Victorian hospitals. Asylum seekers and refugees will need to produce supporting documentation confirming their status as an asylum seeker.
If documentation is not provided, there will be an expectation to pay for all associated medical costs. Associated fees can be waived when documents are presented to the Patient Liaison Officer at the hospital.
What is not covered under the Reciprocal Health Care Agreement or not an Asylum Seeker/Refugee?
All overseas visitors that are not covered under the Reciprocal Health Care Agreement (one of the countries not listed above) or are not an asylum seeker/refugee will be treated as a Medicare Ineligible Patient and as such will be required to pay costs incurred for all medical treatment whilst at the hospital.
Bayside Health Regional requires upfront payment of these fees prior to your attendance at outpatient clinics, primary and community programs, the Urgent Care Centre or the Emergency Department, or admission to hospital, regardless of whether you have travel insurance or private health insurance.