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Provide feedback about your care

Your feedback is important to us and helps us know what we are doing well and where we need to improve.

You can provide feedback in different ways.

In the first instance, talk to your healthcare team

If you have any concerns about your care, speak to your healthcare team. You might like to ask to speak to a senior nurse or doctor.

It's important we hear from you as soon as possible to help us address any issues you may be facing.

Regional Care Group

We welcome and value your feedback as it helps us know what we are doing well and where we could do better.

You can share the story of your experience with us on Care Opinion Australia, a safe, confidential feedback website. When your story is published on Care Opinion Australia’s website, we will be notified and will respond to your story.

Care Opinion is an independent site where anyone can share their stories about their experience of care. The site covers health and aged care, and community services, giving service users, their families and carers the opportunity to publish their personal experiences, good or bad, of the care system.​

Please select the location of your care when completing the online Care Opinion form. We value your feedback and would greatly appreciate hearing from you.

Do you have feedback for us?
Connect with Bayside Health to help us improve your experience.