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Continence management

The Continence Service is a specialised service which helps adults with bladder and bowel problems

What we do

The Continence Service provides advice and education for people of all ages across Bass Coast region who suffer from bladder and/or bowel control issues, along with sexual dysfunction and pelvic floor health.

Continence problems are often a symptom of another health problem and can almost always be treated, better managed or cured. The first step is to speak to one of our local health professionals.

Continence problems might include:

  • Rushing to the toilet
  • Going to the toilet often
  • Leaking or soiling yourself
  • Going to the toilet a lot at night
  • Leaking when you cough, sneeze, exercise or during sexual intercourse
  • Constipation
  • Loose bowels
  • Difficulty going to the toilet
  • Pelvic prolapse
  • Having pelvic pain
  • Needing advice about continence aids or coping with a bladder or bowel problem
  • Needing advice if you care for someone with a bladder or bowel problem

What we offer

We have a team of experienced Clinical Nurse Consultants and a Nurse Practitioner who, following assessment, will develop a management plan in conjunction with you and your carer (if required), and provide education for the problems identified.

We can offer information about appropriate aids and access to funding schemes if patients are eligible. Our service also caters for children, providing advice and management of bed-wetting, day wetting, soiling, and toilet training difficulties.

At the Phillip Island Community Hospital our Nurse Practitioner leads the urodynamics service - a bladder functional test often requested by a specialist before urological or gynaecological surgery.

Clinicians involved in a multi-disciplinary approach to Continence care include Clinical Nurse Consultants, a Nurse Practitioner, a Pelvic Floor Rehabilitation Physiotherapist, a Dietitian, a Medical Specialist and allied health professionals.

Who we care for

Clients who have Urinary Catheters in place or are required to self-catheterise may access the Continence Service.

Often a team based approach is required for bladder/bowel incontinence followed by recent hospitalisation, gynaecological surgery, prostate surgery, pregnancy or a recent change in health status. The primary focus of the clinic is on rehabilitation and the program is usually conducted over 12 weeks.

How to access this service

Referral to this service can be made by your general practitioner (GP), another medical specialist or a healthcare professional, as well as hospital-based staff in the emergency department, inpatient wards and other areas of the hospital.

Referrals can be made via the telephone, email, fax or post as follows.

Phone: (03) 5671 3175
Email: access@basscoasthealth.com.au
Fax: (03) 9102 5307
Address: Access Team 
P.O. Box 120, Wonthaggi, Vic, 3995

We will contact you within clinically recommended timeframes. If there’s no waiting list, you’ll receive an appointment booking letter or we’ll call to arrange a convenient time.

Clinically recommended guidance and resources for Health Professionals in the Gippsland region are available through Gippsland Pathways.

Health professionals can access our Referrals.

Clients with NDIS funding require a service agreement with BCH. The Continence Nurse will assess your continence needs relating to your disability and provide a letter of support and recommendations. 

More information 

To find out more about Continence Service or make a booking please contact us. 

Where: Wonthaggi Hospital and Phillip Island Community Hospital 
When: Monday to Friday 8:00am – 4:30pm 
Phone: 03 5671 3255 
Email: access@basscoasthealth.org.au 
Fax: (03) 03 9102 5307 

Is there fees for the service? 

Bayside Health Regional provides this service for people aged under 65 (under 50 years for Aboriginal and Torres Strait Islanders) through the Home and Community Care Program for Younger People (HACC PYP). We also provide this service for people aged over 65. 

For current fees, please see the Bayside Health - Regional Patient and Client Fees Schedule

Wonthaggi Hospital
Address

235 Graham St
Wonthaggi VIC 3995

Phillip Island Community Hospital
Address

50 – 56 Church St
Cowes VIC VIC 3922

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